Have you ever wish that you could communicate with your family, friends or colleagues more successfully? Communication is without doubt the most important skill required to live productively. Not everybody is privileged to be born with excellent communication skills but they can be learned by reading the theory and then practicing the tasks. Once learned, these make other areas of our lives richer.

Effective Communication will help you:

• understand other people and make sure they understand you
• learn about different thought patterns and behaviours
• understand different perspectives in a given situation
• adapt your methods of communication so that all parties get the most out of what you have to say
• become a better listener
• learn to criticise behaviours rather than the person.

COURSE MODULES

Module 1: Understanding the communications process -how miscommunication occurs

Module 2: How to understand someone's view of the world

Module 3: How to communicate with different types of people

Module 4: How to be a great communicator and build up rapport effortlessly

Module 5: How to make small talk with people

Module 6: Giving and receiving feedback